Author Solutions, a Penguin Random House company

The leading indie publishing company in the world

At Author Solutions, a Penguin Random House company, we have helped more than 170,000 authors publish more than 200,000 titles and reach their publishing goals. Through our leading self-publishing imprints—AuthorHouse, iUniverse, Trafford and Xlibris, and through strategic alliances with leading trade publishers, such as Thomas Nelson, Simon and Schuster and Hay House, we have helped lead an indie revolution in publishing. In addition to helping the dreams of aspiring authors come true in the US and Canada, we also offer self-publishing imprints in the UK, India, Spain, Australia, New Zealand and Singapore.

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7 thoughts on “Author Solutions, a Penguin Random House company

  1. This blog is most appreciated — it’s very helpful and insightful. As a copy editor and adviser for a young author who is trying to self publish, I am seeking advise on what steps to take when the publishing company errs and doesn’t offer effective or timely solutions to correct their mistakes. Are there posts that cover that topic?

    • keithogorek says:

      Thanks for the comment. I don’t know if you are referring to a specific situation or just a general question, but I think the key is to always go back to the contract whether you are publishing with a traditional publisher or a self-publishing services company.

  2. Yes, there is a specific situation with an agreement to return materials (original artwork for the book’s illustrations). The author’s check-in coordinator, who devised the plan, and an assistant production manager say they may be lost in the company’s mail room but there is such a large amount of returned or undelivered mail that it can’t be located quickly. The package was sent to the author’s former address without a tracking number several weeks ago. It’s all pretty alarming and clear answers are not being offered. I’ve asked to be put in touch with the production manager, so hopefully that will happen and that person will have some good ideas for a resolution.

  3. Yep, it seems to be a case of inexperience and the publishing company’s lack of policy. In the meantime, I’m grasping at straws to find some real assistance for this author and her illustrator that doesn’t require long distance travel or an attorney. I had hoped you had a addressed such a situation on your blog, which I truly hope is rare.

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